• 1. General
• 2. Tree
• 3. Page types
• 4. Webshop
• 5. Modules
• 6. Control panel
  • 6.1. General
  • 6.2. Webshop
    • 6.2.1. Shop settings
    • 6.2.2. Currency
    • 6.2.3. Delivery countries and VAT
    • 6.2.4. Payment methods
    • 6.2.6. Delivery times
    • 6.2.8. E-mail texts
    • 6.2.9. Print texts
    • 6.2.10. Affiliate marketing
    • 6.2.11. Price Index
    • 6.2.12. SMS texts
    • 6.2.13. E-conomic integration
• 7. File Manager
• 8. Statistics
• 9. Guides
• 10. Move a shop

6.2.8. E-mail texts

You can control the contents of those e-mails that are sent through your web shop under the field “E-mail texts” in the control panel.

6.2.7.1. User mails

Under the header “User mails” you have a list over the e-mail types that relates to a user. You can change the content for:

E-mail type									Description
Create user									The user gets this e-mail when he is created as a user on your web shop
Forgot password									The user gets this e-mail when he requests to have his password resent

6.2.7.2. Order mails

Under the header “Order mails” you have a list of the e-mail types that relates to orders created in your web shop. You can change the content for:

E-mail type

Description

Order confirmation

The user gets this e-mail when he has completed an order on your web shop

Order sent

The user gets this e-mail when you change the status of the order to “Sent”. Tip: You can change the status of an order under “Orders > Order details”. Click on  to send an e-mail to the user

Tracking number

The user gets this e-mail when you send it. Tip: You can send the tracking number under “Orders > Order details”. You first need to enter a tracking number and save it. Click on to send an e-mail to the user